Q. Will the Esteem Tailor Made seat covers fit my car?
Q. Are fabric and sheepskin stock size 30 Deploy Safe® available?
Q. Can I order Deploy Safe® custom made in any fabric or sheepskin?
Q. Will a universal size 30 Deploy Safe® fit my front seats?
Q. Should I be concerned about fitting the Deploy Safe® seat covers on the correct side?
Q. Does a universal size 25/60 come in the Deploy Safe® range?
Q. My car dealer tells me not to put seat covers on my car as they may interfere with side airbag deployment, what should I do?
Q. Have the seat covers been tested? Are the seat covers guaranteed to deploy?
Q. Will tampering with side seams void guarantee?
Q. How does "Deploy Safe®" work?
Q. Have they tested it on a car like mine?
Q. For how long is the guarantee valid?
Q. How do they keep track of time/usage?
Q. Do we need to fill out the Purchase Registration Card and send it back to Ilana Accessories?
Q. Can I choose a different class of seat cover with the same technology?
Q. I cannot find my car model in your catalogue; can you still provide me with seat covers with Deploy Safe® technology?
Q. How do I resolve guarantee issues?
Q. Can I wash or dry clean my seat covers?



Q. Will the Esteem Tailor Made seat covers fit my car?

A. Yes, Esteem Tailor Made and Custom Made seat covers are made specifically to fit the intended car.
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Q. Are fabric and sheepskin stock size 30 Deploy Safe® available?

A. A staged introduction of Size 30 Deploy Safe® will be undertaken. Contact Ilana Accessories for details.
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Q. Can I order Deploy Safe® custom made in any fabric or sheepskin?

A. Yes, from early January 2010 you will be able to order custom made seat covers in most fabrics and sheepskins.
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Q. Will a universal size 30 Deploy Safe® fit my front seats?

A. A universal size may fit your car depending on your front seats. However it will not fit as well as a custom made.
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Q. Should I be concerned about fitting the Deploy Safe® seat covers on the correct side?

A. A universal size 30 Deploy Safe® and Esteem Deploy Safe® Tailor Made pack have universal side opening seams on BOTH sides of each seat cover. Each seat cover can be fitted on either driver or passenger seats. However, Custom Made seat covers have universal side opening seams on Left and/or Right hand side of the seat cover only. Thus fitting can only be done according to predetermined sides.
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Q. Does a universal size 25/60 come in the Deploy Safe® range?

A. No, Deploy Safe® seat covers will not be available in a universal size 25/60.
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Q. My car dealer tells me not to put seat covers on my car as they may interfere with side airbag deployment, what should I do?

A. Ilana Accessories has tested these seat covers under special laboratory conditions and have been tested to conform within vehicle manufacturers standards for integrated side airbags deployment. Deploy Safe® seat covers provide no interference with the time required for deployment of side airbags according to vehicle manufacturers requirements. Deploy Safe® seat covers are safe to use with integrated side airbags as long as they are correctly fitted.
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Q. Have the seat covers been tested? Are the seat covers guaranteed to deploy?

A. Yes, Deploy Safe® has been tested by a world wide recognised automobile testing laboratory that is headquartered in Australia and Europe. Deploy Safe® products have passed all their tests. After extensively testing this new technology, Ilana is fully confident in its operation according to world standards.

Quality and safety is very important to Ilana.
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Q. Will tampering with side seams void guarantee?

A. Yes, if the side seam splits for any reason it CANNOT be repaired. Any attempt to re-sew the seam may interfere with the Standard Integrated Side Airbag Deployment. Discard the seat cover after any integrated side airbag activation.

Incorrect fitting can prevent the seat airbag from inflating correctly in the event of a collision.
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Q. How does "Deploy Safe®" work?

A. Deploy Safe® seat covers are constructed using a computerised controlled stitching process and a specialised thread that allows the side seams to split open upon deployment of an airbag.
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Q. Have they tested it on a car like mine?

A. The testing was done on a "test group" that took into account different seat sizes, different mechanisms of side airbags and different external factors such as weather, temperature etc. Deploy Safe® was tested on an integrated side airbag mechanism very similar to the one in your car seat.
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Q. For how long is the guarantee valid?

A. Ilana gives the same time of guarantee of the operation for its Deploy Safe® seat covers as on its normal range of seat covers being from 1 to 5 years depending on the seat cover.
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Q. How do they keep track of time/usage?

A. Customers are asked to fill in a purchase registration card with details of their purchase and send it back to Ilana. We will record these details and keep them on file for up to 5 years.
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Q. Do we need to fill out the Purchase Registration Card and send it back to Ilana Accessories?

A. No, you do not have to fill out the Purchase Registration Card and send it back to Ilana Accessories. This Purchase Registration records that you have been using standard integrated airbag compatible seat covers. The information is useful for you and our records.
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Q. Can I choose a different style of seat cover with the same technology?

A. You can, however it will need to be custom made and will be more expensive.
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Q. I cannot find my car model in your catalogue; can you still provide me with seat covers with Deploy Safe® technology?

A. Yes, although a different price may apply and time of supply may be extended.
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Q. How do I resolve guarantee issues?

A. Problems with workmanship, wear, tear and fitting should be communicated to Ilana by the retailer. Issues of deployment failure should be communicated directly to Ilana.
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Q. Can I wash or dry clean my seat covers?

A. Yes, simply follow the washing instructions on the labels inside the seat covers.
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